Contact us
Last updated August 18, 2026
We're a small team and we read everything. Email is the fastest way to reach us — include your order number or restaurant name so we can help right away.
General and order help
Something wrong with an order, a pickup code, or your account? Email infonowgobox@gmail.com with your order number and what happened. We typically reply within one business day.
For a problem with the food itself, please speak to the restaurant first — they can often fix it on the spot. If it isn't resolved, open a dispute and we'll review it.
Restaurant partners
Want to list your restaurant, or need help with deals, menus, payouts or your commission rate? Email infonowgobox@gmail.com with your restaurant name and city.
Payouts and billing
Payouts run weekly to your connected bank account. If a payout looks wrong or is delayed, email us with your restaurant name and the date range in question.
Privacy requests
To access, correct or delete your data, email infonowgobox@gmail.com from the address on your account.
Security reports
Found a vulnerability? Please report it privately to infonowgobox@gmail.com with steps to reproduce, and give us a reasonable window to fix it before disclosing publicly.
Press and partnerships
Media, community or partnership enquiries are welcome at the same address — put "Press" in the subject line.